MacX DVD Ripper Reviews

as of the may update they removed the download feature - this is unacceptable, in Winx HD video converter they are pushing an "update" that removes features - they have also removed any mention of the feature from their site, I believe in an attempt to make users switch and pay for new software - I believe it is very unethical to remove a feature ESPECIALLY when the update does not mention this, luckily I have a previous installer so I could revert to a functioning version.

this is just bad practice and also not caring about your customers

this is a really sh**ty move

After I reset my computer I had a problem with my VideoProc, after contacting Digiarty, Shirley responded promptly, reset my license and everything was restored. Excellent customer service, well done!

I have been using WinXDVD for several years now. In all of that time I have only had a copy of issues in burning a CD or DVD. Each time I was successfully able to complete my task by using SAFE mode at the suggestion of the support staff.

Excellent customer service. I was having problems reactivating my originals software that was some years old after moving to a new pc. Had my new license emailed to me within 30 mins of submitting a support enquiry. I use the winx dvd platinum software and based in the UK. Very good support thank you.

I HATE paying for software, but after trying WinXDVD Converter, I broke down and purchased it and I have never regretted it for a minute. It works easily and exactly as promised. I've had a couple of issues reactivating my account after an update, but can say, without reservation, the customer service of this company is exemplary. I recommend this product and this company highly. I would have given six stars!

Total scam. The software doesn't work as advertised, and you end up in an endless loop of "customer service" until they can run out the 30-day refund window. DO NOT give this company any of your money.

I have been using computers since the early 90s, and have used WinX DVD for many years. I love this software, its brilliant, and it works extremely well while being very user friendly. If I ever needed a question answered or issue resolved, the Support Team worked with me and didn't stop until I was happy. Best Support Team I have ever worked with. I have used a lot of different software over the years, but always use Digiarty Software, its the best.

Not only do I like the programs and find them easy to use, but support service is outstanding. After destroying my system, I needed registration codes for a couple of their programs. Even with a huge time difference due to our relative locations, I had a response from digiart within an hour. Really great!!

I have been a user and customer of Digiarty Software and have always been satisfied with the simplicity of installing and using their programs. I sometimes download to experience the initial use of trial software and once it becomes problematic I uninstall. I have never had this with Digiarty Software. "All systems go!"

I am so impressed with your customer service along with your commitment to resolving issues.
Your response was immediate and every day I received an update from you along with a potential solution to try.
In the end, the problem was solved thanks to you!

Thank you so much for your excellent service!